shipping policy

Welcome to Violet Store!  Our goal is to ensure you have a seamless and dependable shopping experience. This Shipping Policy outlines how we manage the delivery of orders placed through our website.1. Order Processing Time  All confirmed orders are processed within 2–5 business days (not including Sundays and public holidays).  Once your order is packed and dispatched, you will receive a shipping confirmation email or SMS containing tracking information.  During festive periods or sales events, order processing may take a bit longer due to increased demand.  2. Shipping Charges  Free Shipping: Offered for all prepaid orders exceeding ₹[insert amount].  For orders under this threshold, a small shipping fee of ₹[insert amount] may be added at checkout.  Cash on Delivery (COD) orders might incur a minor handling fee.  3. Delivery Time  We deliver across India using reliable courier partners.  The estimated delivery time is between 3–7 business days, depending on your location.  Metro cities typically receive their orders more quickly, while rural areas may require a few additional days.  4. Tracking Your Order  After your order is shipped, a tracking number will be sent to you via email or SMS.  You can monitor your shipment using the provided link or directly on our website under “Track Order.”  5. International Shipping  At present, we do not provide international shipping.  We are working to extend our delivery service to other countries in the near future.  6. Delayed or Lost Packages  If there are any delivery delays or if your shipment goes missing, please reach out to our support team within 7 days of the expected delivery date.  We will work with the courier partner to resolve the issue as quickly as possible.  7. Wrong Address / Non-Delivery  Please make sure that your shipping address and contact details are correct before finalizing your order.  Orders returned due to incorrect addresses or unsuccessful delivery attempts may be reshipped at the customer's expense.  8. Contact Us  If you have any inquiries regarding your order or our shipping process, please feel free to get in touch with us:  📧 Email: violetstoreeinfo@gmail.com  📞 Phone: 8129445818  📍 Address: Edappally, Kerala, India